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1. What are your normal hours of operation?

• 8:00 a.m.-5:00 p.m., Monday-Friday

2. Who do I call if I have an emergency after hours?

All after-hours emergency calls should be directed to (228)-497-2276

3. Who do I call to report a problem or submit a Work Order Request?

Dial (228) 497-2276 to speak to a Public Works representative. They will take your request and submit it in our system.

4. Who do I call about my Water/Sewer bill or to Set-up/Transfer/Disconnect Service?

Call the Public Works office at (228)-497-2276 for any bill/connection services.

5. Who is the garbage pick up provider for Gautier?

Waste Pro is our contracted solid waste disposal provider for residential and commercial garbage pick-up services. For Waste Pro specific questions, call (228) 818-5393.

6. Where can I place trash that I would like to be picked up?

Trash and debris can be placed curbside on the City right of way. Do not place trash or debris on drain inlets, near fire hydrants, or transformers.

7. Where can I dispose of hazardous items/materials?

Hazardous items/materials can only be properly disposed of during the annual Countywide Household Hazardous Waste Collection Day. This event is normally scheduled in the spring and is organized by the Jackson County Solid Waste Department.

8. There is a dead animal in the road or on City Right-of-Way. Who do I call?

To report a dead animal in City Right-of-Way, please call (228) 497-2276. Dead animals on City Right-of-Way are picked up by a designated Public Works employee, however Public Works cannot remove dead animals from private property. Live animals may be picked up by the Animal Control office which can be contacted at (228) 497-2486.

9. How do I dispose of grease?

Dispose of used grease, after cooling, in your garbage - not in the sink. Grease is the largest contributor to sewer related issues.